Peter Drucker Archives

Getting it Right – The Business Plan

Getting it Right – The Business Plan

Article by Brian Hamilton









It’s true getting it done is good, but getting it done right is better

Henry Ford got it right. Walt Disney nailed it. So did the guys at Google. They had the right business plan at the right time, so why can’t we? On the one hand, despite an absurd amount of facts and figures, we remain ravenous for real wisdom. Then there is another daunting dilemma: getting it right takes time, but who has that luxury? Getting the business plan done is good, but getting it right is better. It is like the words of Robert Frost, “Two roads diverged in a wood and I — I took the one less traveled by, and that has made all the difference.”

Brilliant business guidance is available for CEOs today from luminaries like Jim Collins, Ken Blanchard, Tom Peters, Peter Drucker, and Michael Porter. However, here we narrow the focus to some principles for the business plan itself in our quest to get it right.

A Humble Mindset

“We cannot become what we need to be by remaining what we are”, according to Max De Pree in his book Leadership is an Art. Let’s face it. All too often we think we have it right with the way we are. However, at times the exact opposite attitude will set our feet on the better path. The business plan is an action-oriented blueprint CEOs can use to hold ourselves accountable and “become what we need to be.”

The Seven Second Window

We have one brief moment – perhaps only seven seconds – to ignite the interest and imagination of the reader. What’s said may not be read, if it’s on page two. Like a trumpet call, the voice from page one needs to spotlight the company’s key strategic edge. Then – with chess-like precision – the first page should articulate a complete and bullet-proof case for commercial success by highlighting the company’s unique factors of competitive advantage. For the investor, a five to ten page executive summary of the business plan is enough for their initial review. For the CEO, a one-page summary of purpose, priorities, and financials is sufficient for day to day operations.

A Complete Talent Pool

Great people are rare. We think we have them but we often don’t. Investors pay far more attention to the people behind the business plan than the written plan itself. All the bases need to be covered with tried-and-true talent: vision, operations, quality, sales & marketing, finance, and human resources.

In addition, threading its way through the team should be a relentless passion for improvement and a tenacious customer care philosophy. No CEO can do it all. By recognizing latent deficiencies, it is a wise CEO that builds a surrounding team with off-setting strengths.

Priorities before the Prize

Alarming problems can develop when the CEO or other leaders have their eyes on the prize, rather than on the priorities. “Individual commitment to a group effort – that is what makes a team work, a company work, a society work, a civilization work.” said Vince Lombardi, one of history’s greatest motivators. Potential stakeholders love to see the CEO and the team having a passion for the business itself, rather than a thinly veiled pursuit of the quick buck. It’s a deal-breaker if they don’t. Ongoing advances come with a constant focus by the whole team on top priorities.

Doorway to Discipline

It happens. Great growth. Crazy hours. Low hanging fruit everywhere. But along the road is an ever-widening wake of exhausted employees, headaches with quality and incessant customer complaints. At some point we face the doorway to discipline. Is our organization going to get serious about adding discipline to balance the entrepreneurial free-wheeling flair that propelled the firm to its early successes? If we ignore this priority it will be like the mouse that sees the cheese but is blind to the trap. Taking the doorway to discipline helps companies stay clear of pitfalls and build the kind of consistency craved by customers. “At the core of every great customer service organization is a package of systems and a training program to inculcate those systems into the soul of that company. That’s what guarantees consistency.” (Blanchard & Bowles; “Raving Fans”, Morrow; New York; 1993)

Honesty and Values

Back in the early seventies when oil prices were rocketing to a barrel, President Nixon became embroiled in the Watergate affair. A convicting factor was the smoking gun tapes that came out at the climax of the investigation. At this time, an Indiana congressman and one of the last remaining Nixon defenders, when confronted with this new evidence, said, “I have made up my mind; don’t confuse me with the facts.” A common failing – and it comes out in our business plans – is not being honest with ourselves. Frequently this can be avoided by having a brutally honest advisory board or some other outside check on our optimistic or arrogant assumptions and attitudes. The very life of our business is in the hands of an honest analysis of ourselves and our markets, customers, competitors, and suppliers.

An Early Entrant

History has shown that being an early entrant in a new market is a key to gaining a dominant market share, whether it is a company’s initial product or a brand new product or service. The business plan can’t fail to overlook documenting this crucial contribution to our strategic edge.

De-Risking

Consider the words of Peter Drucker, “People who don’t take risks generally make about two big mistakes a year. People who do take risks generally make about two big mistakes a year.” While investors are quite prepared to accept ongoing market risks, they fully expect management to have action plans within their business plans to eliminate or diversify from all major risks which are specific to our individual companies. A common example is relying too heavily on one customer or one supplier. A more subtle example is found with our personnel hiring habits.

We have a tendency to look for people just like us, potentially resulting in a management team that is skewed one way or another. Making a point to find managers with opposite viewpoints often brings a healthier balance and potentially fresher problem solving skills.

Elegance on the Inside

A business plan that looks good, or even great, is one thing, but it is elegance on the inside that counts. This becomes the proof of success that investors, partners and key employees are looking for. Elegance on the Inside means having an uncommon quality from the inside out, including a great team of committed people with proven track records, an honest, accurate understanding of the key success factors for the industry and clear evidence, including testimonials, that our company’s products and services are a superb solution for the needs of our customers.

Perseverance, Not Perfection

“We learn from history that we do not learn from history.” These are wise words of warning for CEOs from the eighteenth century philosopher, Georg Hegel. However, if one is willing to pay attention, history can teach us perseverance as we construct and implement our business plans. For instance, Henry Ford’s first car company actually went broke. So did his second one. Once upon a time, Walt Disney was turned down over 300 times before Disneyland found financing. Even Walt’s older brother Roy was opposed to the plan. Turning to the guys at Google, apparently their initial business plan didn’t even include paid search revenues. With a closer look into history, we see that the leaders of yesterday had to stare down the same dilemmas that confront CEO’s today.

In reality, getting it right with our business plan is not about perfection. It is more about having the right people, principles, and priorities in place. Then we put pen to paper and get it done.




About the Author

Brian Hamilton is the CEO of Corplan Advisors Inc, a Calgary-based firm dedicated to helping CEOs and their small cap companies in Western Canada. www.corplan.ca












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Plans and Planning

Plans and Planning

PETER DEVRIES –”The difficulty with marriage is that we fall in love with a personality, but must live with a character.”

PETER DRUCKER –”In all recorded history there has not been one economist who has had to worry about where the next meal would come from.”

PETER DRUCKER –”It was naive of the 19th century optimists to expect paradise from technology — and it is equally naive of the 20th century pessimists to make technology the scapegoat for such old shortcomings as man’s cruelty, immaturity, greed and sinful pride.”

PETER DRUCKER –”Management is doing things right; leadership is doing the right things.”

PETER DRUCKER –”Management means the substitution of knowledge for folkways and superstition, and of cooperation for force.”

PETER DRUCKER –”The only thing that matters is how you touch people. Have I given anyone insight? That’s what I want to have done.”

PETER DRUCKER –”Wherever you see a successful business someone once made a courageous decision.”

PETER ERBE –”The caterpillar trusts his maker that all is well. He does not ding to his old garment and thus is transformed into a magnificent butterfly There is no pain, it is a natural transmutation. So it is with us. As the chrysalis is the bridge between caterpillar arid butterfly so is True perception the bridge between separation and Oneness. We are transmuting into a new state of Being. Clinging to our caterpillar stage, our old ways of judgment, we shall never learn to fly into the dawn of a new day.”

PETER F DRUCKER –”We know nothing about motivation. All we can do is write books about it.”

PETER F DRUCKER –”Follow effective action with quiet reflection. From the quiet reflection will come even more effective action.”?

PETER F DRUCKER –”Management is doing things right; leadership is doing the right things.”

PETER F DRUCKER –”One cannot buy, rent or hire more tunes. The supply of time is totally inelastic. No matter how high the demand, the supply will not go up. There is no price for it. Time is totally perishable and cannot be stored. Yesterday’s time is gone forever, and will never come back. Time is always in short supply there is no substitute for time. Everything requires time. AH work takes place in, and usesuptime. Yet most people take for granted this unique, irreplaceable and necessary resource.”

PETER F DRUCKER –”The purpose of business is to create and keep a customer.”

PETER F DRUCKER –”We know nothing about motivation. All we can do is writing books about it.”

PETER F. DRUCKER –”Unless commitment is made, there are only promises and hopes; but no plans.”

PETER O’TOOLE –”When did I realise I was God? I was praying and suddenly realised I was talking to myself.”

PETER RUSSELL –” Inner evolution is not an aside to the overall process of evolution. Conscious inner evolution is the particular phase of evolution that we, in our corner of the universe, are currently passing through. From this perspective, the movement towards a social super organism and the mystical urge to know an inner unity are complementary aspects of the same single process, the thrust of evolution towards higher degrees of wholeness.”

PETER SELLERS –”There is no me. I do not exist. There used to be a me but I had it surgically removed.”

PETER STERRY –”0 peaceful and pleasant war Where the Supreme Love stands on both sides, where, as in a mysterious love-sport, or a Divine love-play, it fights with itself.”

PETER STERRY –”See a golden Chain, see the/Order of the precious Links, see how in a beautiful circle the beginning is fastened to the end.”

PETER STERRY –”While we were Innocent, our Nakedness was our Purity, as a beautiful Face unveiled, as a Jewel drawn forth from the Case.”

PETER USTINOV –”As for being a General, well, at the age of four with paper hats and wooden swords we’re all Generals. Only, some of us never grow out of it.”

PETER USTINOV –”At the age of four with paper hats and wooden sword we are all generals. Only some of us never grow out of it.”

PETER USTINOV –”Contrary to general belief, I do not believe that friends are necessarily the people you like best, they are merely the people who got there first.”

PETER USTINOV –”Corruption is nature’s way of restoring our faith in democracy.”

PETER USTINOV –”Corruption is nature’s way of restoring our faith in democracy.”

PETER USTINOV –”Parents are the bones on which children cut their teeth.”

PETER USTINOV –”We have a right to share your privacy in a public place.”

PETER WHATSON –”You don’t go from nothing to a great idea without doing a lot of work.”

PG WODEHOUSE –”Mr. Howard Saxby literary agent, was knitting a sock. He knitted a good deal, he would tell you if you asked him, to keep himself from smoking, adding that he also smoked a good deal to keep himself from knitting.”

PHAN WANNAMETHEE –”Khantidhamma – patience, forbearance, and forgiveness—was taught by the Buddha so that people would have patience: tolerance of the body and the mind, in order to achieve beneficence and right aims. One should be able to bear hardship and work with diligence.”

PHILIP CULLEY –”Too many times we pray for ease, but that’s a prayer seldom met. What we need to do is pray for roots that reach deep into the Eternal, so when rains fall and the winds blow, we won’t be swept asunder.”

PHILIP K DICK –”Reality is that which, -when you stop believing in it, doesn’t go away.”

PHILIP LARKIN- “It becomes still more difficult to find words at once true and kind, or not untrue and not unkind.”

PHILIP LARKIN –”Life has a practice of living you if you don’t live it.”

PHILIP ROTH –”The pompous son of bitch knows everything; its too bad he doesn’t know anything else.”

PHILIPPE QUINAULT- “It is not wise to be wiser than is necessary.”

PHILIPPIANS –”Be anxious for nothing, but in everything by prayer and supplication with thanksgiving let your requests be made known to God.”

PHILIPPIANS –”Do nothing from selfishness or conceit, but in humility count others better than yourselves. Let each of you look not only to his own interests, but also to the interests of others.”

PHILIPPIANS –”Forgetting those things that are behind, and reaching forth unto those things which are before, I press towards the mark.”

PHILIPPIANS –”Work out your own salvation with fear and trembling; for God is at work in you, both to will and to work for his good pleasure.”

PHILLIPS BROOKS –”The great Easter truth is not that we are to live newly after death — that is not the great thing — but that… we are to, and may, live nobly now because we are to live forever… Tomb, thou shalt not hold Him longer; Death is strong, but Life is stronger; Stronger than the dark, the light; Stronger than the wrong, the right; Faith and Hope triumphant say Christ will rise on Easter Day”

PHILO OF ALEXANDRIA –”Be kind, for everyone you meet is fighting a great battle.”

PHYLLIS BOTTOME –”There are two ways of meeting difficulties. You alter the difficulties, or you alter yourself to meet them.”

PHYLLIS DILLER –”A smile is a curve that sets everything straight.”

PHYLLIS DRYDEN –”Life, love, and laughter—what priceless gifts to give our children.”

PICASSO –”It takes one a long time to be young.”

PICCOLO MACHIAUELLI –”The promise given was a necessity of the past: the word broken is a necessity of the present.”

PICO IYER- “If every journey makes us wiser about the world, it also returns us to a sort of childhood.”

PIERRE DE COUBERTIN –”…the essential thing in life is not conquering but fighting well.”

PIERRE LAVAL –”If peace is a chimera, I am happy to have caressed her.”

PIERRE TEILHARD DE CHARDIN –”We are one, after all, you and I. Together we suffer, together exist, and forever will recreate each other.”

PIERRE TEILHARD DECHARDIN –”Those who die in grace go no further from us than God—and God is very near.”

PIERRE TIELHARD De CHARDIN –”The day will come when, after harnessing space, the winds, the tides and gravitation, we shall harness God for the energies of love. And on that day, for the second time in the history of the world, we shall have discovered fire.”

PINDAR –”A graceful and honorable old age is the childhood of immortality.”

PIR VILAYAT KHAN –”The essential part of our being can only survive if the transient part dissolves. Death is a condition of survival. That which has been gained must be eternalised, and can only be eternalized by being transmuted, by passing through death they must return.”

PITTACUS- “Obey the law whoever you are that made the law.”

PLATO – “Good people do not law to tell them to act responsibility, while bad people will find a way around the laws.”

PLATO –”As the proverb says, a good beginning is half the business, and ‘to have begun well’ is praised by all.”

PLATO –”Be kind, for everyone you meet is fighting a harder battle.”

PLATO –”Beauty of style and harmony and grace and good rhythm depend on simplicity.”

PLATO –”Democracy passes into despotism.”

PLATO –”He was a wise man who invented God.”

PLATO –”I am better off than he (a man reputed for wisdom) is, for he knows nothing, and thinks that he knows; I neither know nor think that I know… The truth is, 0 men of Athens, that God only is wise.”

PLATO –”I have good hope that there is something after death.”

PLATO –”I must first know myself, as the Delphi an inscription says; to be curious about that which I am not my concern, while I am still in ignorance of my own self, would be ridiculous.”

PLATO –”Man is made to be the plaything of God, and this, truly considered, is the best of him; wherefore also every man and woman should walk seriously, and pass life in the noblest of pastimes, and be of another mind from what they are at present… And what is the right way of living? We ought to live sacrificing, and singing, and dancing, and then a man will be able to propitiate the gods.”

PLATO –”Music is a moral law. It gives soul to the universe, wings to the mind, flight to the imagination, and charm and gaiety to life and to everything.”

PLATO –”Never discourage anyone who continually makes progress, no matter how slow.”

PLATO –”No law or ordinance is mightier than understanding.”

PLATO –”No trace of slavery ought to mix with the studies of the freeborn man… No study, pursued under compulsion, remains rooted in the memory”

PLATO –”The best way of training the young is to train yourself at the same time. Do not admonish them but always carry out your own principles in practice.”

PLATO –”The price good men pay for indifference to public affairs is to be ruled by evil men.

PLATO –”There will be no end to the troubles of states, or of humanity itself, till philosophers become kings in this world, or till those we now call kings and rulers really and truly become philosophers, and political power and philosophy thus come into the same hands.”

PLATO –”We can easily forgive a child who is afraid of dark. The real tragedy of life is when men are afraid of the light.”

PLATO –”Who is good for anything ought not to beg his subjects to be ruled by him; although the present governors of mankind are of a different stamp; they may be justly compared to the mutinous sailors…”

PLATO –”You can discover more about a person in an hour of play than in a year of conversation.”

PLATO-”It is the power of appearance that leads us astray.”

PLAUTUS –”I believe there is nothing amongst mankind swifter than remour.”

PLAUTUS- “If you speak insult, you shall also hear them.”

PLINY THE ELDER –”It is far from easy to determine whether she (Nature) has proved to be a kind parent or a merciless stepmother.”

PLOTINUS –”Harmonies unheard create the harmonies we hear and wake the soul to the consciousness of beauty, showing it the one essence in another kind; for the measures of our music are not arbitrary, but are determined by the Principle whose labour is to dominate matter and bring pattern into being.”

PLUTARCH –”Courage consists not in hazarding without fear; but being resolutely minded in a just cause.”

PLUTARCH –”I don’t need a friend who changes when I change and who nods when I nod; my shadow does that much better.”

PLUTARCH –”Our senses through ignorance of reality, falsely tell us that what appears to be, is.”

PLUTARCH- “Perseverance is more prevailing then violence; and many things which cannot be overcome when they are together, yield taken little by little.”

PLUTARCH- “Perseverance is more prevailing then violence; and many things which cannot be overcome when they are together, yield taken little by little.”

POLLY STRAND –”The road to health is paved with vegetables, fruits, beans, rice and grains.”

POPE –”We think our fathers fools, so wise we grow; our wiser sons, no doubt, will think us so.”

POPE- “Wit that can creep and pride that licks the dust.”

POPE GREGORY –”If the work of God could be comprehended by reason, it would be no longer wonderful.”

POPULAR VERSE –”Baba Nanak Shah Hindu ka Gum, Mussalman ka Pir.”

PORTUGUESE POET –”Look, there’s no metaphysics on earth like chocolates. Fernanda Pessoa,”

PRABHATI –”When I am quiet, they say I have no knowledge; when I speak, I talk too much they say. When I sit, they say an unwelcome guest has come to stay; When I depart, I have deserted my family and run away, When I bow, they say it of fear that I pray Nothing can I do that in peace I may spend my time. Preserve Thy servant’s honour now and Hereafter, 0 Lord Sublime.”

PRAMOD KUMAR –”Vedanta declares that solving the fundamental problem of life equips us with immense inner strength to face and solve all the other problems. It does not promise a magical solution but awakens the mind with a new vision of life, which is beyond all conflict and want.”

PRANAB MUKHERJEE –”Sometimes the (Chinese) incursions take place. Every incursion (into Indian territory) is taken care of. It’s being addressed through the established mechanism.”

PRASNA UPANISHAD –”Both what has been seen and what has not been seen, both what has been heard and what has not been heard, what has been experienced and what has not been experienced, both the real (sat) and the unreal (asat) — he sees all. He sees it, Himself being all.”

PRASNA UPANISHAD –”He, knowing all, becomes the All.”

PRASNA UPANISHAD –”The Creator, out of desire to procreate, devoted himself to concentrated ardour (tapas). Whilst thus devoted to concentrated ardour, he produced a couple, Matter and Life (prana), saying to himself, “these two will produce all manner of creatures for me”.”

PRATIBHA PATIL –”I stand here as the Republic’s first servant… to live up to the high expectations of the people… and serve the best interests of the people.”

PRAYER –”Creation You remember, God, considering all the deeds of all creatures fashioned since earliest times.”

PRAYER FOR PROTECTION –”May I become at all times, Both now and for ever, A protector for the helpless, A guide for the lost ones, A ship for those to cross oceans, And a bridge to cross rivers, A sanctuary for those in danger, A lamp for those in darkness, A refuge for those who need shelter, A servant to all in need.”

PRAYER OF A TAMIL –”I do not know, 0 God, What is there in store for me. Only let me have your grace, To live with your blessing.”

PRAYER OF THOMAS JOHN CARLISLE –”Help us to harness the wind, the water, the sun, and all the ready and renewable sources of power. Teach us to conserve, preserve, use wisely the blessed treasures of our wealth-stored earth. Help us to share your bounty, riot waste it,or pervert it into peril for our children or our neighbours in other nations. You, who are life and energy and blessing, teach us to revere and respect your tender world.”

PREMCHAND SAHAJWALA –”So many candles together bring so many people together. That’s Diwali.”

PRIMO LEVI –”The bond between a man and his profession is similar to that which ties him to his country; it is just as complex, often ambivalent, and in general it is understood completely only when it is broken: by exile or emigration in the case of one’s country, by retirement in the case of a trade or profession.”

PRIMO LEVI –”To be considered stupid is more painful than being called gluttonous, lazy, and cowardly: every weakness has found its defenders, but stupidity hasn’t.”

PRINCE CHARLES –”Moves should be taken to ensure there was something left to hand on to future generations.”

PRINCE CHARLES –”Something as curious as the monarchy won’t survive unless you take account of people’s attitudes. After all, if people don’t want it, they won’t have it.”

PRINCE EJE OYEWOLE –”He has been a very good Pope, very accommodating and the most travelled, and definitely ordained from above. I would say he cared more about the Third World and the world at large.”

PRINCE PHILIP WINDSOR –”If I were reincarnated, I would wish to be returned to Earth as a killer virus to lower human population levels.”

PRINCE WILLIAM AND HARRY –”This event is about all that our mother loved in life… Her music, her dancing, her charities and her family and friends…. We wish to celebrate her life and not dwell on her death… After 10 years there’s been a rumbling of people bringing up the bad and over time people seem to forget or have forgotten all the amazing things she did.”

PRIYANKA TEREDESAI –”What is necessary in life is to fix yourself to the axis of your own life, which is your true nature. If you manage to remain undeviated from your true nature or principles, no positive or negative peak can move you from there.”

PROMISE KEEPERS –”A tremendous display of hunger for God exists in men today..; I believe God is showing us now that he wants us to be global. Bill McCartney, Founder,”

PROPHET ZARATHUSTRA –”Do not be blind to the marvels of Nature. One draught of Nature’s elixir is better than a dozen doses of any other drink. Incomparable is the joy that Man finds in this world of a thousand wonders when he lives in communion with Nature. From Nature to God is the next logical step. Nature is saturated with the Divine Life of Ahura Mazda.”

PROVERB –”, Boast not yourself of tomorrow; for you know not what a day may bring forth.”

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PROVERB –”A lean agreement is better than a fat judgment.”

PROVERB –”A soft answer turns away anger, but a sharp word makes tempers hot.”

PROVERB –”A wise man has great power, and a man of knowledge increases strength.”

PROVERB “As the thinketh in his heart, so he is.”

PROVERB –”Bread of deceit is sweet to a man; … but afterwards his mouth shall be filled with gravel.”

PROVERB –”Bread of deceit is sweet to a man; but afterwards his mouth shall be filled with gravel.”

PROVERB –”Faithful are the wounds of a friend; but the kisses of an enemy are deceitful.”

PROVERB –”Go to the ant, thou sluggard; consider her ways, and be wise.”

PROVERB –”He that is of a merry heart: hath a continual feast.”

PROVERB –”He who knows not and knows not that he knows not is a fool— avoid him! He who knows and knows not that he knows is asleep — waken him! He who knows not and knows that he knows not wants a beating — beat him! But he who knows and knows that he knows is a wise man—know him.”

PROVERB –”It is less painful to learn in youth than to be ignorant in age.”

PROVERB –”Reprove not a scorner, lest he hate thee: rebuke a wise man, and he will love thee.”

PROVERB –”The first of April, some do say,/ Is set apart for All Fools’ Day/ But why the people call it so,/ Nor I, nor they themselves do know./ But on this day are people sent/ On purpose for pure merriment.”

PROVERB –”The more you know, the less you understand.”

PROVERB –”They are all straight to him who understands and right to those who find knowledge. Take my instruction instead of silver, and knowledge rather than choice gold; for wisdom is better than jewels, and all that you may desire cannot compare with her.”

PROVERB –”We must have reasons for speech but we need none for silence.”

PROVERB, NATIVE AMERICAN –”The frog does not drink up the pond in which he lives.”

PROVERBS –”Reprove not a scorner, lest he hate thee: Rebuke a wise man, and he will love thee.”

PROVERBS –”There are friends who pretend to be friends, and there are friends who stick closer than a brother.”

PUBLILIUS SYRUS –”A cock has great influence on his own dunghill.”

PUBLILIUS SYRUS –”He is safe from danger who is on guard even when safe.”

PUBLILIUS SYRUS –”It is a good thing to learn caution from the misfortunes of others.”

PUBLILIUS SYRUS- “The highest power may be lost by misrule.”

PUBLILIUS SYRUS –”To do two things at once is to do neither.”

PUBLILIUS SYRUS –”While we stop to think, we often miss our opportunity.”

PUBLILIUS SYRUS- “You may often make excuses for another, never for yourself.”

PUJYAPADA –”How can activity be good or wicked? That which is performed with good intention is good; and that which is performed with evil intention is wicked…That which purifies the soul or by which the soul is purified, is merit—producing a happy feeling. That which keeps the soul I away from good is demerit — producing I an unhappy feeling.”

PUNJABI SAYING –”Baba Nanak, the great man of God. The guru of the Hindus and the pir of the Mussalmans,”

PURANANOORU –”All towns are one, all men our kin. Life’s good comes not from others’ gift, nor ill Man’s pain and pain relief are from within. Death’s no new thing; nor do we get Overwhelmed When Joyous life seems like a luscious draught. When grieved, we patiently suffer; for, we deem This much-praised life of ours a fragile raft Borne down the waters of some mountain stream… We marvel not at greatness of the great; Still less despise we , men of low estate.”

PURANDARADASA –”Make me your dasa, 0 Swami, One who is known by a thousand names Help me leave behind my sins Protect me with the cloak of your kindness Make me your dasa, O Lord…”

PUSHKAR MAHATTA –”This world does not run by logic or reason A mystic power drives the earth and the suns, Every breeze on a flower, Every smile on a child, Every breath we take, Are driven by the hands of God, He is the infinite Intelligence, the infinite consciousness, The infinite force commanding his world.”

PUSHKAR MAHATTA –”This world is a cage And we are birds who must fly, Break open, cry Feel the sky, Feel your heart, Feel your soul, Feel the prayer, This world is yours, Only learn how to fly.”

PYTHAGORAS –”He who sows the seed of murder and pain cannot reap joy and love.”

PYTHAGORAS –”If there be light, then there is darkness; if cold, heat; if height depth; if solid, fluid; if hard, soft; if rough smooth; if calm, tempest; if prosperity adversity; if life, death.”

PYTHAGORAS –”Strength of mind rests in sobriety; for this keeps your reason unclouded by passion.”

PYTHAGORAS –”There is geometry in the humming of the strings, there is music in the spacing of the spheres.”

QHERIE CARTER-SCOTT –”We do not all walk around with our hearts wide open all the time, however; doing so would leave us overwhelmed and in emotional danger. If I kept my heart open and exposed while watching the news every night, I would most likely never recover from the rush of helpless and hopeless feelings created by all the tragic stories. Sometimes it is necessary to keep your emotional barriers up as a way to protect yourself. The key to learning the lesson of compassion is realising that you are in control of the erection or destruction of those barriers that create distance between you and others.”

QPRAH WINFREY –”Where there is no struggle, there is no strength.”

QUINTUS CURTIUS RUFUS- “The deepest river flow with the smallest noise.”

QUIXOTE–”I am plus my surroundings, and if I do not preserve the latter, I do not preserve my self.”

QUR’AN –”Hold fast, all together, to God’s rope, and be not divided among yourselves. Let there arise out of you one community, inviting to all that is good, enjoining what is right, and forbidding what is wrong: those will be prosperous.”

R BROOKS –”A prayer, in its simplest definition, is merely a wish turned heavenward.”

R CHOUDURY -”If we do not crave for rewards we have no reason for frustration. This does not mean that we lose our motivation to work. When we talk of rewards and results W we interpret these according to our personal perspective, conditioned by ideas of profit and loss, power and prestige. To get a clearer, more objective perspective we have to step aside from our personal involvement to an impersonal level of detachment. Detachment is not indifference or apathy it means putting action (karma) into a broader perspective, away from petty gains. Carry out karma for its own sake with single-pointed effort (yoga) and you; will be free to enjoy total job satisfaction.”

R D LAING –”Creative people who can’t help but explore other mental territories are at greater risk, just as someone who climbs a mountain is more at risk than someone who just walks along a village lane.”

R R SAMUEL BECKETT –”Every word is like m unnecessary stain on silence and nothingness.”

R REYNOLDS –”Few of us realise how short the career of what we know as “science” has been. Three hundred and fifty years ago hardly anyone believed in the Copernican planetary theory Optical combinations were not discovered. The circulation of blood, the weight of air, the conduction of heat, the laws of motion were unknown; the common pump was inexplicable; there were no clocks, no thermometers; no general gravitation; the world was five thousand years old; spirits moved the planets; alchemy, magic, astrology imposed on everyone’s belief.”

R W EMERSON – “Peace has its victories, but it lakes a brave man to win them.”

R W EMERSON – “The only way to have a friend is to be one.”

R W EMERSON -”We are coaxed, flattered and duped from morn to eve, from birth to death; and where is the old eye that ever saw through the deception? The Hindoos represent Maia, the illusory energy of Vishnu, as one of his principal attributes. As if in this gale of warring elements which life is, it was necessary to bind souls to human life as mariners in a tempest lash themselves to the mast and bulwarks of a ship, and Nature employed certain illusions as her ties and straps… Freedom is not worth having if it does not connote freedom to err. It passes my comprehension how human beings, be they ever so experienced and able, can delight in depriving other human beings of that precious right.”

R W EMERSON – “When nature has work to be done, she creates a genius to do it.”

R W EMERSON –”A creative economy is the fuel of magnificence.”

R W EMERSON –”Always do what you are afraid to do.”

R W EMERSON –”An institution is the lengthened shadow of one man.”

R W EMERSON –”Bad times have a scientific value. There are occasions, a good learner would not miss.”

R W EMERSON –”Be careful what you set your heart on, for it will surely be yours.”

R W EMERSON –”Beauty without grace is the hook without the bait.”

R W EMERSON –”Can anybody remember when the times were not hard and money not scarce?”

R W EMERSON –”Cause and effect, means and ends, seed and fruit cannot be severed; for the effect already blooms in the cause, the end pre-exists in the means, the fruit in the seed.”

R W EMERSON –”Concentration is the Secret of strength.”

R W EMERSON –”Concentration is the secret of strength.”

R W EMERSON –”Concentration is the secret of strengths in politics, in war, in trade, in short, in all management of human affaire.”

R W EMERSON –”Difference of opinion is the one crime which kings never forgive.”

R W EMERSON –”Do not go where the path may lead, go instead where there is no path and leave a trail.”

R W EMERSON –”Do you want to be a power in the world? Then be yourself.”

R W EMERSON –”Don’t waste life in doubts and fears; spend yourself on the work before you, well assured that the right performance of this hour’s duties will be the best preparation for the hours and ages that will follow it.”

R W EMERSON –”Enthusiasm is the mother of effort, and without it nothing great was ever achieved.”

R W EMERSON –”Every great and commanding moment in the annals of the world, is the triumph of some enthusiasm.”

R W EMERSON –”Every natural fact is a symbol of some spiritual fact.”

R W EMERSON –”every word is a poem waiting to be written.”

R W EMERSON –”Fate is nothing but the deeds committed in a prior state of existence.”

R W EMERSON –”Father is a convenient name and image to the affections; but drop all images if you wish to come at the elements of your thought and S use as mathematical words as you can.”

R W EMERSON –”Fear always springs from ignorance.”

R W EMERSON –”Finish each day and be done with it. You have done what you could.”

R W EMERSON –”For every minute you are angry you lose sixty seconds of happiness.”

R W EMERSON –”For every minute you remain angry, you give up sixty seconds of peace of mind.”

R W EMERSON –”For everything you have missed, you have gained something else, and for everything you gain, you lose something else.”

R W EMERSON –”For flowers that bloom about our feet; For tender grass, so fresh, so sweet; For song of bird, and hum of bee; For all things fair we hear or see, Father in heaven, we thank Thee!”

R W EMERSON –”Good offers to every mind its choice between truth and response.”

R W EMERSON –”Great geniuses have the shortest biographies. Their cousins can tell you nothing about them.”

R W EMERSON –”Great men are they who see that the spiritual is stronger than any material force, that thoughts rule the world.”

R W EMERSON –”He who has a husband friend has not a friend to spare, and he who has one enemy will meet him everywhere.”

R W EMERSON –”He who has a husband, friend has not a friend to spare, and he who has one enemy will meet him everywhere.”

R W EMERSON –”Higher than the question of our duration is the question of our deserving. Immortality will come to such as are fit for it, and he would be a great soul in future must be a great soul now.”

R W EMERSON –”If a man owns land, the land owns him.”

R W EMERSON –”Is it so bad to be misunderstood? Pythagoras was misunderstood, and Socrates and Jesus, and Luther and Copernicus, and Galileo, and Newton, and every pure and wise spirit that ever took fresh.”

R W EMERSON –”It is dainty to be sick if you have leisure and convenience for it.”

R W EMERSON –”It was the first of book; it was as if an empire spake to us, nothing small or unworthy but large, serene, consistent, the voice of an old intelligence which in another age and climate had pondered and thus disposed of the same questions which exercise us.”

R W EMERSON –”Life is a festival only to the wise.”

R W EMERSON –”Life is a perpetual instruction in cause and effect.”

R W EMERSON –”Life is a train of moods like a string of Stand as we pass through them they prove to be many coloured lenses, which paint the world their own hue, and each shows us only what lies in its own focus.”

R W EMERSON –”Men are what their mother made them.”

R W EMERSON –”Nothing can bring you peace but yourself.”

R W EMERSON –”Nothing great was ever achieved without enthusiasm.”

R W EMERSON –”Nothing great was ever achieved without enthusiasm.”

R W EMERSON –”Nothing is at last sacred but the integrity of your own mind.”

R W EMERSON –”Nothing is more simple than greatness; indeed, to be simple is to be great.”

R W EMERSON –”Nothing is rich but the inexhaustible wealth of Nature. She shows us only surfaces, but she is million fathoms deep.”

R W EMERSON –”Once you make a decision, the universe conspires to make it happen.”

R W EMERSON –”Our greatest glory is in never failing, but in rising up every time we fail.”

R W EMERSON –”Our high respect for a well read man is perished enough of literature.”

R W EMERSON –”Our spontaneous action is always the best. You cannot, with your best deliberation and heed, come so close to any question as your spontaneous glance shall bring you.”

R W EMERSON –”Our strength grows out of our weakness.”

R W EMERSON –”Peace cannot be achieved through violence; it can only be attained through understanding.”

R W EMERSON –”People seem not to see that their opinion of the world is also a confession of their character.”

R W EMERSON –”That which we persist in doing becomes easier — not that the nature of the task has changed, but I our ability to do has increased.”

R W EMERSON –”The ancestor of every action is a thought.”

R W EMERSON –”The invariable mark of wisdom is to see the miraculous in the common.”

R W EMERSON –”The invariable mark of wisdom is to see the miraculous in the common.”

R W EMERSON –”The next thing to saying a good thing yourself is to quote one.”

R W EMERSON –”The only way to be a friend is to be a friend.”

R W EMERSON –”The search after the great men is the dream of youth and the most serious occupation of manhood.”

R W EMERSON –”The silence that accepts merit as the most natural thing in the world, is the highest applause.”

R W EMERSON –”The soul of God is poured into the world through the thoughts of men.”

R W EMERSON –”The true test of civilisation is not the census, nor the size of cities, nor the crops —no, but the kind of man the country turns out.”

R W EMERSON –”The true test of civilisation is not the census, nor the size of cities, nor the crops — no, but the kind of man the country turns out.”

R W EMERSON –”The wise man in the storm prays to God, not for safety from danger, but for deliverance from fear.”

R W EMERSON –”The wise man in the storm prays to God, not for safety from danger, but deliverance from fear.”

R W EMERSON –”The wise man in the storm prays to God, not for safety from danger, but for deliverance from fear.”

R W EMERSON –”To laugh often and much; To win the respect of intelligent people and the affection of children; To earn the appreciation of honest critics and endure the betrayal of false friends; To appreciate beauty; To find the best in others; To leave the world a bit better, whether by a healthy child, a garden patch, or a redeemed social condition; To know even one life has breathed easier because you have lived; This is to have succeeded.”

R W EMERSON –”Want is a growing gain whom the coat of Have was never large enough to cover.”

R W EMERSON –”We are always getting ready to live but never living.”

R W EMERSON -”We are coaxed, flattered and duped from morn to eve, from birth to death; and where is the old eye that ever saw through the deception? The Hindoos represent Maia, the illusory energy of Vishnu, as one of his principal attributes. As if in this gale of warring elements which life is, it was necessary to bind souls to human life as mariners in a tempest lash themselves to the mast and bulwarks of a ship, and Nature employed certain illusions as her ties and straps… Freedom is not worth having if it does not connote freedom to err. It passes my comprehension how human beings, be they ever so experienced and able, can delight in depriving other human beings of that precious right.”

R W EMERSON –”We ascribe beauty to that which is simple; which has no superfluous parts; which exactly answers its end; which stands related to all things; which is the mean of many extremes.”

R W EMERSON –”We must not let the grass grow on the path of friendship.”

R W EMERSON –”We must set up a strong present tense against all rumors of warth, past and to come.”

R W EMERSON –”What is a weed? A plant whose virtues have not yet been discovered.”

R W EMERSON –”When Nature has worked to be done; she creates a genius to do it.”

R W EMERSON -”Write it on your heart that every day is the best day in the year.”

R W EMERSON –”You shall have joy or you shall have power, said God; you shall not have both.”

R W EMERSON, -”If the red slayer thinks he slays/ Or if the slain thinks he is slain/ They know not well the subtle ways/ I keep, and pass, and turn again/Far or forgot to me is near/ Shadow and sunlight are the same/The vanished gods to me appear/ And one to me are shame and fame/ They reckon ill who leave me out/ When me they fly, I am the wings/I am the doubter and the doubt/ And I the hymn the Brahmin sings/ The strong gods pine for my abode/ And pine in vain the sacred Seven/But thou, meek lover of the good/Find me, and turn thy back on heaven.”

R W GRISWOID –”If you can’t do as you wish, do as you can.”

R. S. BALASEKAR –”When man accepts finally that he cannot make sense out of life on the basis of anything fixed, then and only then can life make sense.”

R. S. BALASEKAR –”Your doubts will never be totally destroyed until perception has gone beyond mere phenomenality, and such perception is not a matter of will but of Grace.”

R.G. INGERSOLL- “Take from the church the miraculous the supernatural, the incomprehensible, the unreasonable, the impossible, the unknowable, and the absurd, and nothing but a vacuum remains.”

R.L.STEVENSON- “Keep your fears to yourself but share your courage.”

R.L.STEVENSON- “There is no duty we so much under-rate as the duty of being happy.”

R.M.INGERSOLL- “The present is the necessary product of all the past, the necessary cause of all the future.”

R.W. CLARK –”No external advantages can supply self-reliance. The force of one’s being … must come from within.”

R.W.EMERSON- “All life is an experiments you make the better.”

RABBI BORUCH LEFF –”Silence allows us to remove all of the external and physical distractions in our lives and lets us focus upon the essence of our being, the soul.”

RABBI HAROLD KUSHNER –”When your life is filled with the desire to see the holiness in everyday life, something magical happens: ordinary life becomes extraordinary, and the very process of life begins to nourish your soul.”

RABELAIS- “The right of war, let him take who take can.”

RABIA AL BASRI –”0 Allah! If I worship You for fear of Hell, burn me in Hell, and if I worship You in hope of Paradise, exclude me from Paradise. But if I worship You for Your Own sake, grudge me not Your everlasting Beauty.”

RABINDRA NATH TAGORE – “A mind all logic is like a knife all blade. It makes the hand bleed that uses it.”

RABINDRA NATH TAGORE – “Faith is the bird that feels the light when the dawn is still dark.”

RABINDRA NATH TAGORE – “There are two classes of things in the world, our is the true, the other is the more than true.”

RABINDRA NATH TAGORE – “We gain freedom when we have paid the full price.”

RABINDRA NATH TAGORE – “Why did I present myself in this fashion? This is self mockery.”

RABINDRA NATH TAGORE –” Life is perpetually creative because it contains in itself that surplus which ever overflows the boundaries of the immediate time and space, restlessly pursuing its adventure of expression in the varied forms of self-realisation.”

RABINDRA NATH TAGORE –”"Awake my mind, gently awake in this holy land of pilgrimage on the shore of this vast sea of humanity , that is India. Here I stand with arms outstretched to hail man — divine in his own image — and sing to his glory in notes glad and free. No one knows whence and at whose call came pouring endless inundations of men rushing madly along—to lose themselves in the sea; Aryans and non-Aryans, Dravidians and Chinese, Scythians, Huns, Pathans and Moghuls — all are mixed, merged and lost in one body. Now the door has opened to the West and gifts in hand they beckon and they come —they will give and take, meet and bring together, none shall be turned away from the shore of this vast sea of humanity that is India.”

RABINDRA NATH TAGORE –”Art should not reproduce what we see. It should make us see. Chinese proverb what is Art? It is the response of man’s creative soul to the call of the Real.”

RABINDRA NATH TAGORE –”Bigotry tries to keep truth safe in it’s hand with a grip that kills it.”

RABINDRA NATH TAGORE –”Blessed is he whose fame does not outshine his truth.”

RABINDRA NATH TAGORE –”Clouds come floating into my life, no longer to carry rain or usher storm, but to add colour to my sunset sky.”

RABINDRA NATH TAGORE –”Colour me now, before You leave me. Colour me with Your song. Colour me in Your secret melody Colour me in the light of Your laughter. Colour me with the kindness of Your tears. May Your colours, colour my very soul.”

RABINDRA NATH TAGORE –”Death belongs to life as birth does. The walk is in the raising of the fast as in the laying of it down.”

RABINDRA NATH TAGORE –”Depth of friendship does not depend on length of acquaintance.”

RABINDRA NATH TAGORE –”Diverse courses of worship/ from varied springs of fulfillment, Have mingled in your meditation. / The manifold revelation of the joy of the Infinite, Has given form to a shrine of unity in your life. / Where from far and near arrive salutations, / to which I join mine own.”

RABINDRA NATH TAGORE –”Don’t limit a child to your own learning, for he was born in another time.”

RABINDRA NATH TAGORE –”Emancipation from the bondage of the soil is no freedom for the tree.”

RABINDRA NATH TAGORE –”Every child comes with the message that God is not yet discouraged of man.”

RABINDRA NATH TAGORE –”Faith is the bird that feels the light and sings when the dawn is still dark.”

RABINDRA NATH TAGORE –”God seeks comrades and claims love: The Devil seeks slaves and claims obedience.”

RABINDRA NATH TAGORE –”He who wants to do good, knocks at the gate; he who loves finds the gates open.”

RABINDRA NATH TAGORE –”I shall be called by a new name, Embraced by a fresh pair of arms.”

RABINDRA NATH TAGORE –”I slept and dreamt that life was joy. I awoke and saw that life was duty I acted and behold, duty was joy.”

RABINDRA NATH TAGORE –”If anger be the basis of our political activities, the excitement tends to become an end of itself, at the expanse of the object to be achieved.’

RABINDRA NATH TAGORE –”If they heed not thy call, Walk alone, walk alone.”

RABINDRA NATH TAGORE –”In the Upanishads we find the note of certainty about the spiritual meaning of existence. In the very paradoxical nature of the assertion that we can never know Brahma, but can realise Him, there lies the strength of conviction that comes from personal experience. They aver that through our joy we know the reality that is infinite, for the test by which reality is apprehended is joy Therefore, in the Upanishads Satyam and Anandam are one.”

RABINDRA NATH TAGORE –”India chose her places of pilgrimages on the top of hills and mountains, by the side of the holy rivers, in the heart of forests and by the shores of the ocean, which along with the sky, is our nearest visible symbol of the vast, the boundless, the T.”

RABINDRA NATH TAGORE –”It is the pang of separation that spreads throughout the world and gives birth to shapes innumerable in the infinite sky. It is this sorrow of separation that gazes in silence all night from star to star and becomes lyric among rustling leaves in rainy darkness of July It is this overspreading pain that deepens into loves and desires, into sufferings and joys in human homes; and this it is that ever melts and flows in songs through my poet’s heart.”

RABINDRA NATH TAGORE –”Just as we do not need help in order to breathe, nor do we hold meetings at the Town Hall for our blood circulation, similarly, in the past, the samaj looked after its own needs… It did not have .to depend on the state.”

RABINDRA NATH TAGORE –”Know not how thou singest, my master! I ever listen in silent amazement. The light of thy music illumines the world. The life breath of thy music runs from sky to sky the holy stream of thy music breaks through all stony obstacles and rushes on. My heart longs to join in thy song, but vainly struggles for a voice. I would speak. But speech breaks not into song, and I carry out baffled. Ah, thou hast made my heart captive in the endless meshes of thy music, my master!”

RABINDRA NATH TAGORE –”Let me not pray to be sheltered from dangers, but to be fearless in facing them./ Let me not beg for the stilling of my pain, but for the heart to conquer it.”

RABINDRA NATH TAGORE –”Let the promises and hopes, the deeds and words of my country be true, my Lord.”

RABINDRA NATH TAGORE –”Let us not pray to be sheltered from dangers but to be fearless when facing them.”

RABINDRA NATH TAGORE –”Let us not pray to be sheltered from dangers but to be fearless when facing them.”

RABINDRA NATH TAGORE –”Love does not claim possession, but gives freedom.”

RABINDRA NATH TAGORE –”Mini was somehow posse for a blind belief that if one searched the Kabuli’s sack; one would find a couple of human-lings like her concealed in it.”

RABINDRA NATH TAGORE –”Music fills the infinite between two souls. This has been muffled by the mist of our daily habits.”

RABINDRA NATH TAGORE –”My heart longs to join in thy song, but vainly struggles for a voice. I would speak, but speech breaks not into song, and i cry out baffled. Ah, thou hast made my heart captive in the endless meshes of thy music, my master!”

RABINDRA NATH TAGORE –”Nirvana is not the blowing out of the ‘ candle. It is the extinguishing of the flame because day is come.”

RABINDRA NATH TAGORE –”Our solitary tear would hang on the cheek of time in the form of this white and gleaming Taj Mahal.”

RABINDRA NATH TAGORE –”Power takes as ingratitude the writhing of its victims.”

RABINDRA NATH TAGORE –”Praise shames me, for I secretly beg for it.”

RABINDRA NATH TAGORE –”The butterfly counts not months but moments, and has time enough.”

RABINDRA NATH TAGORE –”The greed of gain has no time or limit to its capaciousness. Its one object is to produce and consume. It has pity neither for beautiful nature nor for living human beings. It is ruthlessly ready without a moment’s hesitation to crush beauty and life out of them, moulding them into money.”

RABINDRA NATH TAGORE –”The higher nature in man always seeks for something which transcends itself and yet is its deepest truth; which claims all its sacrifice, yet makes this sacrifice its own recompense. This is man’s dharma, man’s religion, and man’s self is the vessel.”

RABINDRA NATH TAGORE –”The same stream of life that runs through my veins night and day runs through the world and dances in rhythmic measures. It is the same life that shouts in joy through the dust of the earth in numberless blades of grass and breaks into tumultuous waves of leaves and flowers.”

RABINDRA NATH TAGORE –”The setting sun said: “Who win take up my work?” The world heard this and yet remained responseless like a picture. There was an earthen lamp. It said: I “Lord! I will exert myself to my utmost”.

RABINDRA NATH TAGORE –”We came nearest to the great when we are great in humanity.”

RABINDRA NATH TAGORE –”We do not raise our hands to the void for things beyond hope.”

RABINDRA NATH TAGORE –”What you are you do not see, What you seeis your shadow.”

RABINDRANATH TAGORE – “Death is not extinguishing the light, it is putting out the lamp because dawn has come.”

RABINDRANATH TAGORE –”Aren’t you in need of a little improvement yourself?… Stop being so old.”

RABINDRANATH TAGORE –”He who wants to do good knocks at the gate; he who loves finds the door open.”

RABINDRANATH TAGORE –”Let me not pray to be sheltered from dangers, but to be fearless in facing them.”

RABINDRANATH TAGORE –”The butterfly counts not months but moments, and has time enough.”

RABINDRANATH TAGORE –”The child learns so easily because he has a natural gift, but adults, because they are tyrants, ignore natural gifts and say that children must learn through the same process that they learned by We insist upon forced mental feeding and our lessons become a form of torture. This is one of man’s most cruel and wasteful mistakes.”

RABINDRANATH TAGORE –”The emancipation of our physical nature is in attaining health, of our social being in attaining goodness, and of our self in attaining love.”

RABINDRANATH TAGORE –”The higher nature in man always seeks for something which transcends itself and yet is its deepest truth; which claims all its sacrifice, yet makes this sacrifice its own recompense. This is man’s dharma and religion, and man’s self is the vessel which is to carry this sacrifice to the altar.”

RABINDRANATH TAGORE –”The man whose acquaintance with the world does not lead him deeper than science leads him, will never understand what it is that the man with the spiritual vision finds in these natural phenomena… When a man… meets the eternal spirit in all objects, then is he emancipated, for then he discovers the fullest significance of the world into which he is born; then he finds himself in perfect truth, and his harmony with the All is established.”

RABINDRANATH TAGORE –”The Taj Mahal is like an eternal teardrop on the cheek of time.”

RABINDRANATH TAGORE –”The water in a vessel is sparkling; the water in the sea is dark. The small truth has words which are clear; the great truth has great silence.”

RABINDRANATH TAGORE –”This is my prayer to thee, my Lord; Give me strength rightly to bear my joys and sorrows; Give me the strength to make my love fruitful in service; Give me the strength never to disown the poor or bend my knees before insolent might. Give me the strength to raise my mind high above daily trifles. And give me the strength to surrender my strength to thy will with love.”

RABINDRANATH TAGORE –”Trees are meant to be the earth’s endless effort to speak to the listening heaven.”

RABINDRANATH TAGORE –”What is Art? It is the response of man’s creative soul to the call of the Real.”

RABINDRANATH TAGORE –”When we watch a child trying to walk, we see its countless failures; its successes are but few. If we had to limit our observation within a narrow space of time, the sight would be cruel.”

RABINDRANATH TAGORE –”You are invited to the festival of this world and. your life is blessed.”

RABINDRANATH TAGORE –”You yourself are your own obstacle.”

RACHEL CARSON –”If a child is to keep his inborn sense of wonder, he needs the companionship of at least one adult who can share it, rediscovering with him the joy, excitement and mystery of the world we live in.”

RACHEL CARSON –“In an age when man has forgotten his origins and is blind even to his most essential needs for survival, water along with other resources has become the victim of his indifference.”

RACHEL CARSON –”Natural beauty has a necessary place in the spiritual development of any individual or society. Whenever we destroy beauty, or whenever we substitute something man-made and artificial for a natural feature of the earth, we have retarded some part of man’s spiritual growth.”

RACHEL CARSON –”The more clearly we can focus our attention on the wonders and realities of the universe, the less taste we shall have for destruction.”

RACHEL CARSON –”We cannot have peace among men whose hearts delight in killing any living creature.”

RACHEL CARSON –”We stand now where two roads diverge… The road we have long been travelling is deceptively easy, a smooth superhighway on which we progress with great speed, but at its end lies disaster. The other fork of the road, the one less travelled by, offers our last, our only chance to reach a destination that assures the preservation of the earth.”

RACHEL NAOMI REMEN –”Healing may not be so much about getting better, as about letting go of everything that isn’t you — all of the expectations, all of the beliefs — and becoming who you are.”

RACHEL NAOMI REMEN –”Health is not an end: it is a means. Health enables us to serve our purpose in life, but it is not the purpose of life. Perhaps reconnecting to the purpose that we each serve may be the most powerful way to heal.”

RACHEL NAOMI REMEN –”I have come to suspect that healing is more closely related to mystery than mastery, more a function of the soul than the mind.”

RAE NOEL –”Whenever the human adventure reaches great and complete expression, we can be sure it is because someone has dared to be his unaverage self.”

RAFAAEL ORTIZ –”Love is not finding someone to live with; it’s finding someone you can’t live without.”

RAFAELBRAS –”You’ll never be able to control nature. The best way is to understand how nature works and make it work in our favour.”

RAHIM –”It is in your power to do karma, but we do not have any control over its success.”

RAHMAN BABA –”Live not with thy head showing in the clouds, Thou art by birth the offspring of this earth, The stream that passed the sluice cannot again flow back, Nor can again return the misspent time that sped, Consider well the deeds of the good and bad, Whether in this thy profit lieth or in that.”

RAHUL GANDHI –”I have heard my father telling my mother that he would have stood in front of the masjid to protect it.”

RAIMUNDO PANIKKAR –”The entire purport of the Vedas is liberation or freedom. Freedom may be interpreted in many ways. It is Brahmn, it is atman, it is nirvana. Or it can be said to consist in being, in happiness, in release, from all bondage. More numerous still are the ways that are supposed to lead to it. Right action, true knowledge and genuine love are the classical ways.”

RAINER MARIA RILKE –”It s possible that the whole history of the world has been misunderstood? Yes, t is possible.”

RAJA YOGI B K JAGDISH CHANDER –”There is diminishing of happiness when any thought of envy or hatred creeps in. But when the wise man feels the oncoming of such a feeling, he should remember that if portends his fall. Greatness consists in philanthropy, large-heartedness, magnanimity and goodwill towards all.”

RAJA YOGI RAJA YOGI B K JAGDISH CHANDER –”Though man has language as a potent means of expression, and he has the intellect also to argue his case and to convince others, yet man ultimately uses the ways of the animals who… do not have language and reason as their means to seek justice… So, the lesson I learn from history, is that man does not learn lesson from history.”

RAJAN -”In this vastness there is place for space and much more. In this eternity there is place for time and the chimes of its measure. In the depth of the deep there is space for the light to enter but not the door to escape. In the roaming mind, there is space for the quietude by tapas of fortitude. In the emerald blue silence there is space for awareful existence of the fullness of ananda. In awareness there is the melody of the music of the spheres pulsating with cosmic life — heard only in silence. In consciousness, you and I are nowhere or everywhere vibrant in the soft whisper of the fathomless silence. If only we listen.”

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Emerging technology trends in Market Intelligence, Mobile and social media News and Web Tips – Think Maverick – Web Tips for Business Owners

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Assista ao Prof. Carlos Monteiro falando sobre o tema: Lições de liderança de Peter Drucker para Gestores Educacionais – Parte 1
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Melanie Berends-Vermaak (Netherlands), title of her essay: “Trust, Care and Cooperation” Christopher Maclay (UK/Bangladesh), title of his essay: “Managing Social Innovation in the Aid Industry”
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ECOMMERCE: YOUR OPPORTUNITIES ARE UNLIMITED

ECOMMERCE: YOUR OPPORTUNITIES ARE UNLIMITED

Article by Bob McElwain









Peter Drucker believes ecommerce will be to the InformationRevolution what the railroads were to the Industrial Revolution.* To oversimplify, the Industrial Revolution was a time in whichtools were produced that replaced people in the manufacture ofgoods. In the first thirty years, all was devoted to producingknown products with machines. While there were drastic social changes with the massiveshift from rural to urban living, there was little change in theproducts produced and purchased. They only became more readilyavailable at ever more modest cost. Only later did the Industrial Revolution produce somethingnew – the railroads. For the first time in history, people couldreadily move great distances inexpensively. (Hauling freightcame much later.) Railroads brought a thirty year boom inEurope, and an even longer one in the United States. While manyother parts of the world got started somewhat later, the boom didnot end for them until the outbreak of World War I.What Will Arise From The Information Revolution? The parallels between the Industrial and InformationRevolutions are astonishing. Thus far computers, the Web, andinformation technology have created nothing dramatically new. They have merely changed the ways in which information isgathered, managed and reported. And to some extent, the way inwhich consumers purchase goods. Computers themselves have changed the way in which productsare manufactured, including their design. And a few new spinoffshave come to the fore. But there has not been anythingrevolutionary in any of this. Nothing yet has had the impact ofrailroads on the whole of the social fabric. If Drucker is correct, ecommerce will have an impactequivalent to that of the railroads earlier. Thus far the Webhas produced less change in the way business is done than orecars running on steel rails effected mining. In short, the realdrama and excitement is yet to be revealed. Given easy access to the Web, you and I have been invited tojoin in. For myself, I don’t want to miss a beat.A Radical Shift Is Upon Us There appears to be an awesome and exciting shift emerging inthe way business is done. There are those who feel that if it’sgood for business, it’s good. Period. I hold a different view:If it’s not good for people, it’s not good. Many with a business orientation are likely to abandon mythinking here. Those convinced people are sheep born to beshorn certainly will. But whatever your view, enormous changesin the way in which business is done are rushing down upon us. Companies who do not embrace them, will be swept away intohistory.What Will Customer Service Come To Mean? For example, automated telephone systems and elevator musicwill fade away, as will the companies that cling to suchbarriers. People will not be content much longer, with clutchinga phone to their ear, trying to accomplish some other task, whilewaiting for the answer they need right now. “The customer comes first” will remain the driving forcebehind all successful businesses. Today, such phrases mumbled byall are generally mere tokenism. Tomorrow they will come to havean entirely new meaning. Contemporary companies provide such services at theirconvenience. The endless round of voice mail and recordings in which busy people respond only to leave yet another messagewill come to a screeching halt. Successful companies will provide support when a customer requests it. And they willdo so quickly.Conglomerates May Become Extinct People have had enough of businesses concerned about theirbottom line. They are becoming increasingly concerned abouttheir own needs. They are even now turning away from those whofail to recognize this. Business success in the future willdepend heavily upon effective customer support providedimmediately upon request. Conglomerates may be dinosaurs, so huge, so driven by theirown inertia, they will disintegrate back into the smaller partsfrom which they were created. Such companies talk of customerrelationships, but often do all possible to avoid any semblanceof one-on-one customer support. Smaller firms can be responsive. Those who are, will outperform those who are not. I am excited about the future for Cyberpreneurs. They willunderstand they need their customers more than the customer needsthem. Untroubled by the constraints of contemporary businesspractices, they will see responsiveness to customers as anessential fundamental of their business. This characteristic ofitself will give them a competitive edge over large businessesthat do not.The Future Is Yours For The Taking One by one, creative people will consider ways in whichconglomerates produce and deliver products. They will thendiscover a way in which they can do so more effectively. Themuch larger company will hardly be aware of the tiny loss inrevenue. But given many such losses, the bottom line will beginto erode. Completely new business models will emerge. They will seemso right, so perfectly attuned to both the needs of businessesand consumers, we will wonder why they did not appear muchsooner. There will be a return to a “Rural,” rather than an “Urban,”pattern of living, one independent of where you choose to live. In this “reversal,” there will be a return to individuals beingvalued. Once again, as was so prior to the IndustrialRevolution, people will be both producer and consumer, making a significant contribution in both roles.The Real “New World” I continue to hear the Web is not real. That it is nothingmore than herds of impulses stampeding about on copper or opticalcables. What is reality? I will leave this to the philosophers. But there is no question in my mind; the Web is real. A newreality, at that. You can feel the awesome power and unlimited resourcessurging from the collective dynamic of millions and millions of people the world over. People who are real. Our interactionwith each other is real, and now unlimited by nationalboundaries. The Web itself is but a tool. Not unlike thetelephone, but magnitudes more powerful. It facilitates theability to interrelate, to communicate one-on-one. And we willdo so in ways not yet imagined. Welcome to today’s “New World.” (Taken from “Your Path To Success” to be released in September, 2001)__________________*”Beyond the Information Revolution” by Peter F. Drucker, “TheAtlantic Monthly,” Oct 1999, p47-57.



About the Author

Bob McElwain Want to build a winning site? Improve one you already have? Fix one that’s busted? Get ANSWERS. Subscribe to “STAT News” now! mailto:join-stat@lyris.dundee.net Web marketing and consulting since 1993 Site: <http://sitetipsandtricks.com> Phone: 209-742-6349












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Organization Learning And Learning Organization Part 3

Article by Dr. Henry T. Yeh









3. Politics and vision

Here we need to note two key problem areas. First, there is a question of how Peter Senge applies systems theory. While he introduces all sorts of broader appreciations and attends to values – his theory is not fully set in a political or moral framework. There is not a consideration of questions of social justice, democracy and exclusion. His approach largely operates at the level of organizational interests. This is would not be such a significant problem if there was a more explicit vision of the sort of society that he would like to see attained, and attention to this with regard to management and leadership. As a contrast we might turn to Peter Drucker’s (1977: 36) elegant discussion of the dimensions of management. He argued that there are three tasks – ‘equally important but essentially different’ – that face the management of every organization. These are:

To think through and define the specific purpose and mission of the institution, whether business enterprise, hospital, or university.

To make work productive and the worker achieving.

To manage social impacts and social responsibilities.

He continues:

None of our institutions exists by itself and as an end in itself. Every one is an organ of society and exists for the sake of society. Business is not exception. ‘Free enterprise’ cannot be justified as being good for business. It can only be justified as being good for society. Drucker (1977: 40)

If Peter Senge had attempted greater connection between the notion of the ‘learning organization’ and the ‘learning society’, and paid attention to the political and social impact of organizational activity then this area of criticism would be limited to the question of the particular vision of society and human flourishing involved.

Second, there is some question with regard to political processes concerning his emphasis on dialogue and shared vision. While Peter Senge clearly recognizes the political dimensions of organizational life, there is sneaking suspicion that he may want to transcend it. In some ways there is link here with the concerns and interests of communitarian thinkers like Amitai Etzioni (1995, 1997). As Richard Sennett (1998: 143) argues with regard to political communitarians, it ‘falsely emphasizes unity as the source of strength in a community and mistakenly fears that when conflicts arise in a community, social bonds are threatened’. Within it (and arguably aspects of Peter Senge’s vision of the learning organization) there seems, at times, to be a dislike of politics and a tendency to see danger in plurality and difference. Here there is a tension between the concern for dialogue and the interest in building a shared vision. An alternative reading is that difference is good for democratic life (and organizational life) provided that we cultivate a sense of reciprocity, and ways of working that encourage deliberation. The search is not for the sort of common good that many communitarians seek Guttman and Thompson (1996: 92) but rather for ways in which people may share in a common life. Moral disagreement will persist – the key is whether we can learn to respect and engage with each other’s ideas, behaviors and beliefs.

Take Mike’s experience. According to his understanding, most employees in Eden are quite satisfied with what they are now and prefer not to make any change with their positions. A few of them are willing to attribute extra time learning new skills or expertise even though Eden had promise some bonus or overtime pay for them.

A few problems also came out in the leadership. Personally, we think the visions and the objectives of Eden being set by the leaders are sometimes too broad and ambitious. Some executives themselves don’t have very clear ideas of how to follow through the objectives being set up. As for the company, the leaders are unable to deal with the unexpected trouble. I’ve approached with a few executives in Eden and found that few of them have clear knowledge about the laws and related regulations concerning to the disabled.

No ideas or theories can be practiced without any criticism or complaints no matter how well it is accepted. It’s just the situation the supporters and the companies who hug the idea of “LO” have to face when the theory has been brought out for years. At the beginning of the new “LO”, most corporate seem to hug this idea and hold it as the best policy of their company. However, after years of practicing Senge’s ideas, people found problems came out after one another. These include a failure to fully appreciate and incorporate the imperatives that animate modern organizations; the relative sophistication of the thinking he requires of managers (and whether many in practice they are up to it); and questions around his treatment of organizational politics. It is certainly difficult to find real-life examples of learning organizations Kerka (1995). There has also been a lack of critical analysis of the theoretical framework. Scholars like Matthias Finger and Silvia Bűrgin Brand (1999) provide us with a useful listing of more important shortcomings of the learning organization concept. They conclude that it is not possible to transform a bureaucratic organization by learning initiatives alone. They believe that by referring to the notion of the learning organization it was possible to make change less threatening and more acceptable to participants. ‘However, individual and collective learning which has undoubtedly taken place has not really been connected to organizational change and transformation. Part of the issue, they suggest, is to do with the concept of the learning organization itself. They argue the following points. The concept of the learning organization:

Focuses mainly on the cultural dimension, and does not adequately take into account the other dimensions of an organization. To transform an organization it is necessary to attend to structures and the organization of work as well as the culture and processes. Focusing exclusively on training activities in order to foster learning… favors this purely cultural bias.

Favors individual and collective learning processes at all levels of the organization, but does not connect them properly to the organization’s strategic objectives. Popular models of organizational learning (such as Dixon 1994) assume such a link. It is, therefore, imperative, ‘that the link between individual and collective learning and the organization’s strategic objectives is made’ (ibid.: 147). This shortcoming, Finger and Brand argue, makes a case for some form of measurement of organizational learning – so that it is possible to assess the extent to which such learning contributes or not towards strategic objectives.

The exact functions of organizational learning need to be more clearly defined.

In perceiving the basic ideas and the examples of LO, it’s better now for us to also grasp some ideas about the related idea “organizational learning” (OL) and the comparison between them.

4. What is Organizational Learning?

Argyris (1977) defines organizational learning as the process of “detection and correction of errors.” In his view organizations learn through individuals acting as agents for them: “The individuals’ learning activities, in turn, are facilitated or inhibited by an ecological system of factors that may be called an organizational learning system” (p. 117).

Huber (1991) considers four constructs as integrally linked to organizational learning: knowledge acquisition, information distribution, information interpretation, and organizational memory. He clarifies that learning need not be conscious or intentional. Further, learning does not always increase the learner’s effectiveness, or even potential effectiveness. Moreover, learning need not result in observable changes in behavior. Taking a behavioral perspective, Huber (1991) notes: An entity learns if, through it’s processing of information, the range of its potential behaviors is changed.

Weick (1991) argues that the defining property of learning is the combination of same stimulus and different responses, however it is rare in organizations meaning either organizations don’t learn or that organizations learn but in nontraditional ways. He further notes: “Perhaps organizations are not built to learn. Instead, they are patterns of means-ends relations deliberately designed to make the same routine response to different stimuli, a pattern which is antithetical to learning in the traditional sense” (p. 119). Or else, he argues, Organizational Learning perhaps involves a different kind of learning than has been described in the past: “the process within the organization by which knowledge about action-outcome relationships and the effect of the environment on these relationships is developed” (Duncan & Weiss 1979). In his view, “a more radical approach would take the position that individual learning occurs when people give a different response to the same stimulus, but Organizational Learning occurs when groups of people give the same response to different stimuli.”

4.1 Organizational Learning vs. Learning Organization?

Ang & Joseph (1996) contrast Organizational Learning and Learning Organization in terms of process versus structure.McGill et al. (1992) do not distinguish between Learning Organization and Organizational Learning. They define Organizational Learning as the ability of an organization to gain insight and understanding from experience through experimentation, observation, analysis, and a willingness to examine both successes and failures.

4.2 What is Adaptive Learning vs. Generative Learning?

The current view of organizations is based on adaptive learning, which is about coping. Senge (1990) notes that increasing adaptive ness is only the first stage; companies need to focus on Generative Learning or “double-loop learning” (Argyris 1977). Generative learning emphasizes continuous experimentation and feedback in an ongoing examination of the very way organizations go about defining and solving problems. In Senge’s (1990) view, Generative Learning is about creating – it requires “systemic thinking,” “shared vision,” “personal mastery,” “team learning,” and “creative tension” [between the vision and the current reality]. [Do Japanese companies accomplish the same thing with "strategic" and "interpretive" equivocally"?] Generative learning, unlike adaptive learning, requires new ways of looking at the world.

In contrast, Adaptive Learning or single-loop learning focuses on solving problems in the present without examining the appropriateness of current learning behaviors. Adaptive organizations focus on incremental improvements, often based upon the past track record of success. Essentially, they don’t question the fundamental assumptions underlying the existing ways of doing work. The essential difference is between being adaptive and having adaptability.

To maintain adaptability, organizations need to operate themselves as “experimenting” or “self-designing” organizations, i.e., should maintain themselves in a state of frequent, nearly-continuous change in structures, processes, domains, goals, etc., even in the face of apparently optimal adaption (Nystrom et al. 1976; Hedberg et al. 1976; Starbuck 1983). Hedberg et al. (1977) argue that operating in this mode is efficacious, perhaps even required, for survival in fast changing and unpredictable environments. They reason that probable and desirable consequences of an ongoing state of experimentation are that organizations learn about a variety of design features and remain flexible.



About the Author

Dr. Henry T. Yeh received his Ph.D. in business, MBA degrees from Baruch College, CUNY in the 90s and MS degree in Operations research from Columbia University. He has taught at CUNY and St. John



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Ost.Why Read Peter Drucker – Final MV

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Mathias Church, Budapest, Hungary, 19/12/2008 Peter Drucker – tenor
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GLOBALIZATION by Peter F. Drucker



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Peter Drucker Global Forum_12-22-09

Client: Saddleback Church, 2009; Purpose: Highlight Rick Warren’s involvement in the Global Drucker Forum 09 ; My Role: Story, Cinematography, Editing; Time to Complete: Production – One day, Post – One week
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